Privacy Policy

We may collect and process the following types of personal data:
 

a. Information You Provide to Us
 

• Name

• Contact information (email address, phone number, postal address)

• Company or organisation details

• Project-related information

• Any other personal data you choose to provide via contact forms, emails, or consultations
   

b. Information We Collect Automatically
 

When you visit our website, we may collect:
 

• IP address

• Browser type and version

• Pages you visit and time spent on them

• Date and time of access

• Device information

• Cookies and similar technologies (see our Cookie Policy)
   

4. How We Use Your Information
 

We use your personal data for the following purposes:

• To respond to enquiries and provide our services

• To manage client relationships

• To send service-related communications

• To comply with legal and regulatory obligations

• To improve our website and services

• For administrative and internal record-keeping
   

We only collect and use personal data where we have a legal basis to do so, such as your consent, performance of a contract, legal obligation, or legitimate interest.
 

5. Sharing Your Information
 

We do not sell your personal data. However, we may share it with:
 

• Professional service providers (e.g., legal advisors, IT support)

• Regulatory authorities where required by law

• Contractors and subcontractors working on our behalf

• Third-party analytics or hosting services (e.g., Google Analytics)
   

Any third parties with whom we share your data are required to keep it secure and only use it for the purposes outlined in this policy.
 

6. Data Retention
 

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, or reporting requirements.
 

When we no longer need your personal data, we will securely delete or anonymise it.
 

7. Your Rights
 

Under data protection laws (e.g., UK GDPR), you have the right to:
 

• Access your personal data

• Correct or update inaccurate data

• Request erasure of your data

• Object to processing or request restriction

• Withdraw consent where applicable

• Data portability (in certain circumstances)

• Lodge a complaint with a data protection authority
   

To exercise your rights, please contact us using the details provided in section 2.
 

8. Data Security
 

We are committed to ensuring your personal data is secure. We have put in place appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or loss.
 

However, no method of transmission over the Internet is entirely secure. We encourage you to take your own precautions when sending personal data to us electronically.
 

9. International Transfers
 

If we transfer personal data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
 

10. Third-Party Links
 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.
 

11. Changes to This Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you. Please check back regularly to stay informed.|
 

12. Contact Us
 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
 

Capital Transport Planning
Parkshot House, 5 Kew Road Richmond upon Thames, TW9 2PR
Email: info@capitaltp.co.uk
Phone: +44 (0)208 1681 911, +447808584845